You can request a schedule change via "Chat Rukita" on the visit detail page. Rukita.co Booking Assistant will change the schedule according to the agreement and you can confirm the changes afterwards. In addition, you can also cancel the schedule you have made, then make a new schedule.

You can schedule a visit via the Rukita application or www.rukita.co on the residence details page by clicking "Schedule a Visit".

You can cancel a visit on the visit details page by clicking "Cancel visit".

If the Manager does not respond to your question, you can invite the Rukita.co Booking Assistant to chat via the help button (?) on the chat page with the Manager.

You can make a booking directly through the QR code available at the residence, through the application, or by contacting Rukita.co Booking Assistant. In addition, you can also give a review for the service during the visit, as well as for the quality of the residence you visited.

To create an account, enter your mobile number and follow the registration steps. You will be asked to provide information such as your name, email address, and password.

If you do not receive a one-time password (OTP) or verification code, please check the following: Make sure the OTP verification method/destination is correct (email or SMS). Make sure your internet connection is stable and your signal is good so you can receive the OTP. Wait 30 seconds before resending the OTP. If the problem persists, you can contact Rukita.co Booking Assistant for assistance.

You can change your password by visiting www.rukita.co/login, then enter your mobile number/email and select "Forgot password". You will be directed to reset your password via your registered mobile number or email address.

Rukita Ecosystem provides services: Property Management Design and Build (Planning, architecture, design to construction services) Room Make Over (interior design & photography services)

By registering your property in the Rukita Ecosystem, you can enjoy various services to help you increase your property occupancy rate and get hassle-free benefits. Rukita can help you manage, maintain, and increase the value of your property so you can enjoy maximum profits.

To register your property, follow these 3 easy steps: Open the register property page: www.rukita.co/partners Fill in the register property form. Once completed, click the register property button. Our team will review the registered property information and will contact you for the verification process.

Rukita For Business is a business solution that we offer for your company and business needs. Rukita For Business provides Corporate Housing solutions (employee accommodation solutions) and Rucollab (advertising solutions, product placement, event sponsorship, etc.).

To get Rukita For Business services, you can fill out the form on the service page you want. Our team will contact you soon.

Rukita For Business is one of Rukita Bisnis' services that offers accommodation solutions according to your company and business needs. Rukita For Business provides the following services: Employee housing Employee mess Corporate housing Business travel accommodation

Rucollab is one of Rukita For Business' services to answer your company and business needs. Rucollab can help you reach your target consumers and increase exposure. Rucollab provides services: Advertising space on Rukita's offline products Advertising space on Rukita's online platform Rent business areas in hundreds of Rukita units

Rukita is a property technology company that focuses on the community. We strive to improve the quality of life in big cities for thousands of Rukita community members by making the process of renting a place to live easier and hassle-free through the Coliving lifestyle. Rukita's property management services that prioritize design and cover all aspects are also supported by technology, so that we can easily meet all urban living needs. With a focus on community, comfort, and positive experiences, we continue to innovate to provide a better quality of life, at an affordable price.

Coliving is a shared living space occupied by a group of people (community) who have something in common. The residents mix and interact with each other in activities such as eating together or just chatting in a shared lounge. This interaction can also continue in the form of a shared work area or other collective activities.

You will be part of a community You can enjoy privacy but still have the opportunity to socialize By sharing a place to live, we can help the environment a little Five-star facilities at a more economical price Comfortable life without hassle because laundry and cleaning services are available

With Coliving, you can enjoy the privacy of your own room, but still get the social and familial aspect of interacting with other residents.

Coliving offers a more conducive environment for living in a community and enjoying public spaces and facilities that are usually rare or less available in boarding houses.

Rukita is currently available in Jakarta, Bogor, Depok, Tangerang, Bekasi, Bandung, Surabaya, Malang, Yogyakarta, Semarang and Bali. Type your preferred area in the search box at www.rukita.co to display the available unit options in that area.

Rukita provides high-quality Coliving housing that prioritizes design and comfort at affordable prices.

We will help you move into Coliving Rukita, and immediately feel comfortable like home. Our Community Team will also always be there to help with anything you need. We hold regular events for networking and socializing with other Rukita residents and members, so that from Rukita you can build lasting friendships.

Yes, Rukita also provides apartment type housing. Please check at www.rukita.co for more info.

You will get a private bedroom. However, you will share other rooms such as kitchen, living room, dining room, and so on with your housemates.

Members can participate in regular networking events at Rukita, exercise classes, and discounts and promotions at various locations. As a member, you can also connect with Rukita's social network which includes members from the top 500 companies in Indonesia.

All furniture is available and ready to use. You just need to bring a suitcase of clothes.

You can search on the rukita application or website by entering the keywords of your destination and check-in date. You can also apply filters to get search results that are more in line with your preferences.

You can put your name in the queue by clicking the "Join Waiting List" button on the residence you want on the Rukita application or website. The Rukita team will contact you if the room you want is available.

The available equipment varies by unit, but all rooms at Rukita are fully furnished and all residences have a kitchen and dining room with standard equipment. If you need other equipment while staying at Rukita, you can order Add-On.

You can contact the Rukita.co Booking Assistant team via WhatsApp at +628111546477 if you want to book a room for a check-in date above 1 month from now.

You can book a place to stay through the Rukita application or www.rukita.co by following these steps: On the residence details page, click "Select" on the room variant of your choice Check your personal data and order Select payment method Copy the virtual account number and pay via ATM / mobile banking Payment is received and you will be directed to prepare for check-in

Our room rates vary depending on location and facilities. You can check prices and availability on the Rukita app or www.rukita.co.

You can schedule a visit via the Rukita application or www.rukita.co on the detailed page of the residence you want to see directly.

Deposit is a guarantee fee that must be paid by the Resident before check-in.

Yes, there is a deposit that varies in each residence. The deposit will be returned within a maximum of 10 working days for the coliving unit type and 20 working days for the apartment unit type after you check out.

You can choose to pay the deposit first, then pay the rent before check-in or at the beginning of each month you live in Rukita.

Yes, Rukita has several flexible and profitable payment options for you.

There is usually an extra charge for parking, as spaces are limited.

You can rent a room for a minimum of 30 days only.

Specifically for residences managed by Rukita, our services include laundry and room cleaning, with different quotas depending on the unit. To increase the quota, you can order Add-On.

Rukita provides various payment methods that you can choose. Here are the available payment methods: Visa/mastercard Credit Card BCA Virtual Account BNI Virtual Account Permata Virtual Account

You can check your order on the "My Residence" page on the Rukita application or website. In addition, you will also receive a confirmation email if your order has been successful.

If you have made a payment but your order status has not changed, you can click the "I have paid" button on the Rukita application or website. If the status has not changed, you can contact the Rukita.co Booking Assistant team via WhatsApp at +628111546477 for assistance. Make sure you save proof of payment so our team can help you immediately.

You need to read the Rukita resident regulations, set the check-in time, agree to the handover documents and fill in and attach personal data. You also need to prepare identity documents such as KTP for Indonesian citizens or Kitas/Passport for foreign nationals at the time of check-in. Check-in requirements can be done through the Rukita application with the following steps: Go to the "My Home" tab and select your order. You will be directed to the "My Residence" page Click "Fill in personal data and emergency contacts" and fill in the required data on that page Click "Set check-in time" and select your arrival time Read "Rukita Resident Regulations" Click "Handover Document" and fill out the form

Check-in is done directly/face to face by visiting the Rukita residence that you have booked. Things you need to do when checking in are: Prepare your original identity card (KTP/KITAS) or family card/marriage certificate if you live together Our team will contact you for the key handover process Our team will help ensure the room is in good condition and ready to be occupied Our team will help explain the available facilities

No, your deposit and rent payment includes all check-in requirements.

You can check-in from 8 am to 8 pm. During the month of Ramadan, check-in hours can be done from 8 am to 4 pm. Check-in time can be set through the Rukita application

You can contact Rukita Tenant Service through the Help Center in the Rukita app to report any issues you experience during the check-in process.

You can contact Rukita Tenant Service through the Help Center in the Rukita app to request a cancellation or booking modification. Our team will help process the cancellation and refund (if applicable) according to Rukita’s cancellation policy.

You can check it on the housing details page on the Rukita application or www.rukita.co.

Residents are welcome to decorate their own rooms as long as they do not use nails, do not change the structure of the building, and do not install/stick anything that will leave marks.

Of course you can. If our furniture is not suitable for your comfort, please contact us so we can help you during the process of putting the furniture into your room.

For the sake of mutual comfort, not all residences are allowed to bring pets.

You may share a room with a friend of the same gender, a family member listed on the same family card, or a spouse with a valid marriage certificate. For your comfort, please ensure that your room type allows more than one occupant by contacting Rukita Tenant Service through the Help Center in the Rukita app.

It is permissible if the couple is an official husband and wife or family members on one family card.

The number of occupants allowed in a room may vary depending on the property. You can check the specific policy on the property detail page in the Rukita app or website. Adding extra occupants depends on each property’s policy and availability. Please contact our team through the Help Center in the Rukita app for more information.

In Rukita residence, it is not allowed to bring children under the age of 4 years.

You can contact the Housekeeping Team at your property or Rukita Tenant Service through the Help Center in the Rukita app.

If you choose the monthly rental payment method, the rental payment invoice will appear starting from the 26th of the current month and will be billed on the 1st of each month. The maximum payment is the 5th of each month.

You can extend your rental through the Rukita application with the following steps: Go to the "My Home" tab and select your order Select "Extend rental" Select the check out date and make payment Rental extensions below 7 days before check-out will be subject to room availability.

You can see the add-ons catalog at www.rukita.co/add-ons. You can place an order through the Add-on menu or contact Rukita Tenant Service via the Help Center in the Rukita app.

You can submit a service & assistance request related to laundry, room cleaning, maintenance & repair, and other assistance through the Rukita application by following these steps: Go to the "My Residence" tab and select your order Click "Service & Assistance" Click "Submit Service Request" and select the category according to your needs

Yes, you will need to pay additional fees if there is any damage or loss during your rental period.

You can schedule your check-out in the Rukita app by the following these steps: Go to the "My Home" tab and select your booking Select "Check-out settings" and select the check-out date. The earliest check-out date you can choose is 7 days from today Click "Confirm Check-out Date" If you want to change your check-out date, please contact Rukita Tenant Service through the Help Center in the Rukita app.

Room inspection will be carried out with the Rukita team before you check out to ensure the room is in good condition and no items are left behind The Rukita team will assist you in the key return process Deposit refunds will be made within a maximum of 10 working days for coliving and 20 working days for apartments after check-out

The deposit will be returned after you check out, following Rukita's deposit policy. It takes approximately 10 working days for coliving units and 20 working days for apartment units to return the deposit.

Deposit reduction may occur if there are no events that include but are not limited to: Check-out confirmation is made less than 7 days before the check-out date There are costs still owed to Rukita There are damage costs caused by residents There are late rental fees There are unit damage costs at check-in that were not notified to Rukita There are cancellation fees according to Rukita's policy There is a violation of Rukita's occupancy policy

If there is any damage, additional costs will be charged to the occupant by reducing the amount of the deposit refund.

You can contact Rukita Tenant Service through the Help Center in the Rukita app.

The listed price includes shared facilities, room facilities, and taxes. Electricity costs depend on the terms of each residence. Details of other facilities and inclusivity can refer to the residence details page.

You can check what promotions are running this month at www.rukita.co/promo.

You can find how to use the promo on the detailed promo page in the application or www.rukita.co/promo.

Rental price may increase during the stay. If you want your rental price to remain the same, you can make an advance payment.

Rukoin is a loyalty program from Rukita. Currently, Rukoin is in the development of a new concept. However, don't worry, your Rukoin will not expire until the end of next year.

The use of referral codes is temporarily stopped until this program comes again with a new concept.

To change your order, you can contact WhatsApp Rukita.co Booking Assistant at +628111546477.

Rukita's check-in date provisions are as follows: Allowed to move the check-in date earlier to any date as long as the room is available Allowed to postpone the check-in date a maximum of 7 days from the first check-in date Changes to the check-in date are only allowed once To change the check-in date, you can contact WhatsApp Rukita.co Booking Assitant at +628111546477.

There is no charge for schedule changes. However, if there is a difference in rent due to schedule changes, the difference will be added to the rental fee that you must pay.

You can contact WhatsApp Rukita.co Booking Assistant at +628111546477 to cancel your order. Our team will assist in the order cancellation process and refund if any (cancellation fees follow Rukita's cancellation policy). After cancellation, you will receive a confirmation email after your order is canceled.

Yes, cancellation fees will follow Rukita's cancellation policy as follows: Cancellation more than 14 days before check-in date: cancellation fee of 50% deposit or 50% rental fee (following the highest value) Cancellation less than 14 days before check-in date from check-in date: cancellation fee of 100% deposit or 100% rental fee (following the highest value). If no-show until D+3 check-in then the order will be automatically canceled.

Refunds will be made within 14 working days after cancellation.

You can contact Rukita.co Booking Assistant via WhatsApp at +628111546477.

As part of Rukita, UMA is here as the newest boarding house service designed to reach more residents in various cities in Indonesia. UMA is the right solution for urban communities who are Budget Conscious by offering boarding houses with complete services, affordable, and most importantly, abundant benefits.

Coliving is a shared living space occupied by a group of people (community) who have something in common. The residents mix and interact with each other in activities such as eating together or just chatting in a shared lounge. This interaction can also continue in the form of a shared work area or other collective activities.

You will be part of a community You can enjoy privacy but still have the opportunity to socialize By sharing a place to live, we can help the environment a little Five-star facilities at a more economical price Comfortable life without hassle because laundry and cleaning services are available

With Coliving, you can enjoy the privacy of your own room, but still get the social and familial aspect of interacting with other residents.

Coliving offers a more conducive environment for living in a community and enjoying public spaces and facilities that are usually rare or less available in boarding houses.

UMA is currently available in Jakarta, Bogor, Depok, Tangerang, Bekasi, Bandung, Surabaya, Malang, Yogyakarta, Semarang and Bali. Type your preferred area in the search box at www.rukita.co to display the available unit options in that area.

Only UMA Kost has free bonuses! Only at UMA can you get a boarding house with various free bonuses. UMA gives more without asking for more.

We will help you move into Coliving UMA, and immediately feel comfortable like home. Our Community Team will also always be there to help with anything you need. We hold regular events for networking and socializing with other UMA residents and members, so that from UMA you can build lasting friendships.

Yes, UMA also provides apartment type housing. Please check at www.rukita.co for more info.

You will get a private bedroom. However, you will share other rooms such as kitchen, living room, dining room, and so on with your housemates.

Members can participate in regular networking events at UMA, exercise classes, and discounts and promotions at various locations. As a member, you can also connect with UMA's social network which includes members from the top 500 companies in Indonesia.

All furniture is available and ready to use. You just need to bring a suitcase of clothes.

You can search in the Rukita.co application by entering the keywords of your destination and check-in date. You can also apply filters to get search results that are more in line with your preferences.

You can put your name in the queue by clicking the "Join Waiting List" button on the residence you want in the Rukita.co application. The Rukita.co Booking Assistant team will contact you if the room you want is available.

The available equipment varies by unit, but all rooms at UMA are fully furnished and all residences have a kitchen and dining room with standard equipment. If you need other equipment during your stay at UMA, you can order Add-Ons.

You can contact the Rukita.co Booking Assistant team via WhatsApp at +628111546477 if you want to book a room for a check-in date above 1 month from now.

You can book a place to stay through the Rukita.co application by following these steps: On the residence details page, click "Select" on the room variant of your choice Check your personal data and order Select payment method Copy the virtual account number and pay via ATM / mobile banking Payment is received and you will be directed to prepare for check-in

Our room rates vary depending on location and facilities. You can check prices and availability on the Rukita.co app

You can schedule a visit via the Rukita.co application on the detailed page of the residence you want to see directly.

Deposit is a guarantee fee that must be paid by the Resident before check-in.

Yes, there is a deposit that varies in each residence. The deposit will be returned within a maximum of 10 working days for the coliving unit type and 20 working days for the apartment unit type after you check out.

You can choose to pay the deposit first, then pay the rent before check-in or at the beginning of each month you live in UMA.

Yes, UMA has several flexible and profitable payment options for you.

There is usually an extra charge for parking, as spaces are limited.

You can rent a room for a minimum of 30 days only.

Specifically for UMA-managed residences, our services include laundry and room cleaning, with different quotas depending on the unit. To increase the quota, you can order Add-On.

UMA provides various payment methods that you can choose. Here are the available payment methods: Visa/mastercard Credit Card BCA Virtual Account BNI Virtual Account Permata Virtual Account

You can check your order on the "My Residence" page in the Rukita.co application. In addition, you will also receive a confirmation email if your order has been successful.

If you have made a payment but your order status has not changed, you can click the "I have paid" button in the Rukita.co application. If the status has not changed, you can contact the Rukita.co Booking Assistant team via WhatsApp at +628111546477 for assistance. Make sure you save proof of payment so our team can help you immediately.

You need to read the UMA resident regulations, set a check-in time, approve the handover documents and fill in and attach personal data. You also need to prepare identity documents such as KTP for Indonesian citizens or Kitas/Passport for foreign nationals at the time of check-in. Check-in requirements can be done through the Rukita.co application with the following steps: Go to the "My Home" tab and select your order. You will be directed to the "My Residence" page Click "Fill in personal data and emergency contacts" and fill in the required data on that page Click "Set check-in time" and select your arrival time Read "UMA Resident Regulations" Click "Handover Documents" and fill out the form

Check-in is done directly/face-to-face by visiting the UMA residence that you have booked. Things you need to do when checking in are: Prepare your original identity card (KTP/KITAS) or family card/marriage certificate if you are living together Our team will contact you for the key handover process Our team will help ensure the room is in good condition and ready to be occupied Our team will help explain the available facilities

No, your deposit and rent payment includes all check-in requirements.

You can check-in from 8 am to 8 pm. During the month of Ramadan, check-in hours can be done from 8 am to 4 pm. Check-in time settings can be set through the Rukita.co application

You can contact UMA Tenant Service through the Help Center in the Rukita app to report any issues you experience during the check-in process.

You can contact UMA Tenant Service through the Help Center in the Rukita app to request a cancellation or booking modification. Our team will help process the cancellation and refund (if applicable) according to UMA’s cancellation policy.

You can check it on the housing details page on the Rukita.co application.

Residents are welcome to decorate their own rooms as long as they do not use nails, do not change the structure of the building, and do not install/stick anything that will leave marks.

Of course you can. If our furniture is not suitable for your comfort, please contact us so we can help you during the process of putting the furniture into your room.

For the sake of mutual comfort, not all residences are allowed to bring pets.

You may share a room with a friend of the same gender, a family member listed on the same family card, or a spouse with a valid marriage certificate. For your comfort, please ensure that your room type allows more than one occupant by contacting UMA Tenant Service through the Help Center in the Rukita app.

It is permissible if the couple is an official husband and wife or family members on one family card.

The number of occupants allowed in a room may vary depending on the property. You can check the specific policy on the property detail page in the UMA app or website. Adding extra occupants depends on each property’s policy and availability. Please contact our team through the Help Center in the Rukita app for more information.

In UMA residences, children under the age of 4 are not allowed.

You can contact the Housekeeping Team at your property or UMA Tenant Service through the Help Center in the Rukita app.

If you choose the monthly rental payment method, the rental payment invoice will appear starting from the 26th of the current month and will be billed on the 1st of each month. The maximum payment is the 5th of each month.

You can extend your rental through the Rukita.co application with the following steps: Go to the "My Home" tab and select your order Select "Extend rental" Select the check out date and make payment Rental extensions below 7 days before check-out will be subject to room availability.

You can see the add-ons catalog at www.rukita.co/add-ons. You can place an order through the Add-on menu or contact UMA Tenant Service via the Help Center in the Rukita app.

You can submit a service & assistance request related to laundry, room cleaning, maintenance & repair, and other assistance through the Rukita.co application by following these steps: Go to the "My Residence" tab and select your order Click "Services & Assistance" Click "Submit Service Request" and select the category according to your needs

Yes, you will need to pay additional fees if there is any damage or loss during your rental period.

You can schedule your check-out in the Rukita app by the following these steps: Go to the "My Home" tab and select your order Select "Check-out settings" and select the check-out date. The earliest check-out date you can choose is 7 days from today Click "Confirm Check-out Date" If you want to change your check-out date, please contact UMA Tenant Service through the Help Center in the Rukita app.

Room inspection will be conducted with the UMA team before you check out to ensure the room is in good condition and no items are left behind The UMA team will assist you in the key return process Deposit refunds will be made within a maximum of 10 working days for coliving and 20 working days for apartments after check-out

The deposit will be refunded after you check out, following UMA's deposit policy. It takes approximately 10 business days for coliving units and 20 business days for apartment units to refund the deposit.

Deposit reduction may occur if there are no events that include but are not limited to: Check-out confirmation is made less than 7 days before the check-out date There are fees still owed to UMA There are damage fees caused by residents There are late rental fees There are unit damage fees at check-in that were not notified to UMA There are cancellation fees according to UMA policy There is a violation of UMA's occupancy policy

If there is any damage, additional costs will be charged to the occupant by reducing the amount of the deposit refund.

You can contact UMA Tenant Service through the Help Center in the Rukita app.

The listed price includes shared facilities, room facilities, and taxes. Electricity costs depend on the terms of each residence. Details of other facilities and inclusivity can refer to the residence details page.

You can check what promotions are running this month at www.rukita.co/promo.

You can find how to use the promo on the detailed promo page in the Rukita.co application.

Rental price may increase during the stay. If you want your rental price to remain the same, you can make an advance payment.

Rukoin is a loyalty program from UMA. Currently, Rukoin is in the development of a new concept. However, don't worry, your current Rukoin will not expire until the end of next year.

The use of referral codes is temporarily stopped until this program comes again with a new concept.

To change your order, you can contact WhatsApp Rukita.co Booking Assistant at +628111546477.

The UMA check-in date conditions are as follows: Allowed to move the check-in date earlier to any date as long as the room is available Allowed to postpone the check-in date a maximum of 7 days from the first check-in date Changes to the check-in date are only allowed once To change the check-in date, you can contact WhatsApp Rukita.co Booking Assitant at +628111546477.

There is no charge for schedule changes. However, if there is a difference in rent due to schedule changes, the difference will be added to the rental fee that you must pay.

You can contact WhatsApp Rukita.co Booking Assistant at +628111546477 to cancel your order. Our team will assist in the order cancellation process and refund if any (cancellation fees follow UMA's cancellation policy). After cancellation, you will receive a confirmation email after your order is canceled.

Yes, cancellation fees will follow UMA's cancellation policy as follows: Cancellation more than 14 days before check-in date: cancellation fee of 50% deposit or 50% rental fee (following the highest value) Cancellation less than 14 days before check-in date from check-in date: cancellation fee of 100% deposit or 100% rental fee (following the highest value). If no-show until D+3 check-in then the order will be automatically canceled.

Refunds will be made within 14 working days after cancellation.

You can contact Rukita.co Booking Assistant via WhatsApp at +628111546477.

InfokostPro is the new name of the RuPartner partnership program which now comes with a new look and experience. Infokost Pro units can be found on the Rukita application and website, as well as on Infokost.id. With InfokostPro, you can find more choices of boarding houses in various strategic locations—from exclusive boarding houses to daily and monthly boarding houses—all accompanied by complete information and customer service support that is ready to help. Our goal is to make the process of finding and renting boarding houses easier, faster, and hassle-free, so that you can focus on carrying out your daily activities comfortably

Coliving is a shared living space occupied by a group of people (community) who have something in common. The residents mix and interact with each other in activities such as eating together or just chatting in a shared lounge. This interaction can also continue in the form of a shared work area or other collective activities.

Complete & modern facilities Shared kitchen, communal space, laundry, and work area are usually available in Coliving. Privacy is maintained You still have a comfortable private room, with access to shared facilities that support a modern lifestyle. Exciting community activities Joining events together, watching together, or just hanging out in the communal area makes life more colorful.

With Coliving, you can enjoy the privacy of your own room, but still get the social and familial aspect of interacting with other residents.

Coliving offers a more conducive environment for living in a community and enjoying public spaces and facilities that are usually rare or less available in boarding houses.

Infokost Pro is currently available in Jakarta, Bogor, Depok, Tangerang, Bekasi, Bandung, Surabaya, Malang, Yogyakarta, Semarang and Bali. Type your preferred area in the search box at www.rukita.co to display the available unit options in that area.

Curated & Trusted Units We ensure that the units displayed have gone through a selection and checking process, so you can rent with peace of mind without fear of being a dud. Easy to access on two platforms You can find InfokostPro units on the Rukita application/website and also on Infokost.id Connect with boarding house owners through the Application You can ask questions or complain about your living experience directly to the property owner through the Rukita application Safe & practical payments Enjoy an easy booking and payment experience through the Rukita system, without the hassle of manual transfers to multiple accounts.

You will get a private bedroom. However, you will share other rooms such as kitchen, living room, dining room, and so on with your housemates.

All furniture is available and ready to use. You just need to bring a suitcase of clothes.

You can search on the Rukita.co application or the Infokost.id website by entering the keywords of your destination location and check-in date. You can also apply filters to get search results that are more in line with your preferences.

You can enter your name in the queue by clicking the "Join Waiting List" button on the residence you want in the Rukita.co application. The Rukita Booking Assistant team will contact you if the room you want is available.

The available equipment varies depending on the unit, but all rooms at Infokost Pro are fully furnished and all residences have a kitchen and dining room with standard equipment. If you need other equipment while staying at Infokost Pro, you can discuss it directly with the boarding house manager.

You can contact the Rukita.co Booking Assistant team via WhatsApp at +628111546477 if you want to book a room for a check-in date above 1 month from now.

You can book a place to stay through the Rukita.co application by following these steps: On the residence details page, click "Select" on the room variant of your choice Check your personal data and order Select payment method Copy the virtual account number and pay via ATM / mobile banking Payment is received and you will be directed to prepare for check-in

Our room rates vary depending on location and facilities. You can check prices and availability on the Rukita.co app.

You can schedule a visit via the Rukita application or www.rukita.co on the detailed page of the residence you want to see directly.

Deposit is a guarantee fee that must be paid by the Resident before check-in.

Yes, there is a deposit that varies in each residence. The deposit will be returned within a maximum of 10 working days for the coliving unit type and 20 working days for the apartment unit type after you check out.

You can choose to pay the deposit first, then pay the rent before check-in or at the beginning of each month you live in Infokost Pro.

Yes, Infokost Pro has several flexible and profitable payment options for you.

There is usually an extra charge for parking, as spaces are limited.

You can rent a room for a minimum of 30 days only.

Infokost Pro provides various payment methods that you can choose. Here are the available payment methods: Visa/mastercard Credit Card BCA Virtual Account BNI Virtual Account Permata Virtual Account

You can check your order on the "My Residence" page in the Rukita.co application. In addition, you will also receive a confirmation email if your order has been successful.

If you have made a payment but your order status has not changed, you can click the "I have paid" button in the Rukita.co application If the status has not changed, you can contact the Rukita.co Booking Assistant team via WhatsApp at +628111546477 for assistance. Make sure you save proof of payment so our team can help you immediately.

You need to read the Infokost resident regulations, set check-in times, approve the handover documents and fill in and attach personal data. You also need to prepare identity documents such as KTP for Indonesian citizens or Kitas/Passport for foreign nationals at the time of check-in. Check-in requirements can be done through the Rukita.co application with the following steps: Go to the "My Home" tab and select your order. You will be directed to the "My Residence" page Click "Fill in personal data and emergency contacts" and fill in the required data on that page Click "Set check-in time" and select your arrival time Read "Infokost Pro Resident Regulations" Click "Handover Document" and fill out the form

Check-in is done directly/face to face by visiting the Infokost Pro residence that you have booked. Things you need to do when checking in are: Prepare your original identity card (KTP/KITAS) or family card/marriage certificate if you live together The unit manager will contact you for the key handover process The unit manager will help ensure the room is in good condition and ready to be occupied The unit manager will help explain the available facilities

No, your deposit and rent payment includes all check-in requirements.

You can check-in from 8 am to 8 pm. During the month of Ramadan, check-in hours can be done from 8 am to 4 pm. Check-in time settings can be set through the Rukita.co application

You can contact Infokost Pro Tenant Service through the Help Center in the Rukita app to report any issues you experience during the check-in process.

You can contact Infokost Pro Tenant Service through the Help Center in the Rukita app to request a cancellation or booking modification. Our team will help process the cancellation and refund (if applicable) according to Infokost Pro’s cancellation policy.

You can check it on the housing details page on the Rukita application or www.rukita.co.

Residents are welcome to decorate their own rooms as long as they do not use nails, do not change the structure of the building, and do not install/stick anything that will leave marks.

This policy will depend on the unit manager, you can directly negotiate or ask this to the unit manager of your choice.

For the sake of mutual comfort, not all residences are allowed to bring pets.

For House Rules or Resident Regulations policies, you can ask the property owner directly.

It is permissible if the couple is an official husband and wife or family members on one family card.

The number of occupants allowed in a room may vary depending on the property. You can check the specific policy on the property detail page in the Infokost Pro app or website. Adding extra occupants depends on each property’s policy and availability. Please contact our team through the Help Center in the Rukita app for more information.

In Infokost Pro residence, it is not allowed to bring children under the age of 4 years.

You can contact the Housekeeping Team at your property or Infokost Pro Tenant Service through the Help Center in the Rukita app.

If you choose the monthly rental payment method, the rental payment invoice will appear starting from the 26th of the current month and will be billed on the 1st of each month. The maximum payment is the 5th of each month.

You can extend your rental through the Rukita.co application with the following steps: Go to the "My Home" tab and select your order Select "Extend rental" Select the check out date and make payment Rental extensions below 7 days before check-out will be subject to room availability.

Yes, you will need to pay additional fees if there is any damage or loss during your rental period.

You can schedule your check-out in the Rukita app by the following these steps: Go to the "My Home" tab and select your order Select "Check-out settings" and select the check-out date. The earliest check-out date you can choose is 7 days from today Click "Confirm Check-out Date" If you want to change your check-out date, please contact Infokost Pro Tenant Service through the Help Center in the Rukita app.

Room inspection will be done with the unit manager before you check out to ensure the room is in good condition and no items are left behind The unit manager will assist you in the key return process Deposit refund will be made a maximum of 10 working days for coliving and 20 working days for apartments after check-out

The deposit will be returned after you check out, following Infokost Pro's deposit policy. It takes approximately 10 working days for coliving units and 20 working days for apartment units to return the deposit.

Deposit reduction may occur if there are no events that include but are not limited to: Check-out confirmation is made less than 7 days before the check-out date There are fees still owed to Infokost Pro There are damage fees caused by residents There are late rental fees There are unit damage fees at check-in that were not notified to Infokost Pro There is a cancellation fee according to Infokost Pro's policy There is a violation of Infokost Pro's occupancy policy

If there is any damage, additional costs will be charged to the occupant by reducing the amount of the deposit refund.

You can contact Infokost Pro Tenant Service through the Help Center in the Rukita app.

The listed price includes shared facilities, room facilities, and taxes. Electricity costs depend on the terms of each residence. Details of other facilities and inclusivity can refer to the residence details page.

You can check what promotions are running this month at www.rukita.co/promo.

You can find how to use the promo on the detailed promo page in the application or www.rukita.co/promo.

Rental price may increase during the stay. If you want your rental price to remain the same, you can make an advance payment.

Rukoin is a loyalty program from Infokost Pro. Currently, Rukoin is in the development of a new concept. However, don't worry, your Rukoin will not expire until the end of next year.

The use of referral codes is temporarily stopped until this program comes again with a new concept.

To change your order, you can contact WhatsApp Rukita.co Booking Assistant at +628111546477.

The Infokost Pro check-in date provisions are as follows: Allowed to move the check-in date earlier to any date as long as the room is available Allowed to postpone the check-in date a maximum of 7 days from the first check-in date Changes to the check-in date are only allowed once To change the check-in date, you can contact WhatsApp Rukita.co Booking Assitant at +628111546477.

There is no charge for schedule changes. However, if there is a difference in rent due to schedule changes, the difference will be added to the rental fee that you must pay.

You can contact WhatsApp Rukita.co Booking Assistant at +628111546477 to cancel your order. Our team will assist in the order cancellation process and refund if any (cancellation fees follow Rukita's cancellation policy). After cancellation, you will receive a confirmation email after your order is canceled.

Yes, cancellation fees will follow Rukita's cancellation policy as follows: Cancellation more than 14 days before check-in date: cancellation fee of 50% deposit or 50% rental fee (following the highest value) Cancellation less than 14 days before check-in date from check-in date: cancellation fee of 100% deposit or 100% rental fee (following the highest value). If no-show until D+3 check-in then the order will be automatically canceled.

Refunds will be made within 14 working days after cancellation.

You can contact Rukita.co Booking Assistant via WhatsApp at +628111546477.